Privacy Policy

The Table House is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Website, place an order, contact us, or otherwise interact with us.

This policy is intended to comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. About Us

This Website is operated by The Table House, a trading name of THE TABLE HOUSE LTD.

Registered Address:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Company Number: 17174134

Email: sales@thetablehouse.co.uk

For the purposes of applicable data protection law, The Table House is the data controller responsible for your personal data.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Name
  • Billing address
  • Delivery address
  • Email address
  • Telephone number
  • Payment information
  • Order history
  • Website usage data
  • Device and browser information
  • Marketing preferences
  • Communications and enquiries sent to us

We may also collect information automatically through Cookies and similar technologies. Please refer to our Cookie Policy for further information.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders
  • Provide customer support
  • Manage payments and refunds
  • Arrange delivery and collections
  • Communicate regarding orders or enquiries
  • Improve Website functionality and user experience
  • Analyse Website traffic and performance
  • Prevent fraud and protect Website security
  • Comply with legal and regulatory obligations
  • Send marketing communications where permitted by law or where consent has been provided

4. Legal Basis for Processing

We process personal data only where we have a lawful basis to do so, including:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Consent, where required

Where processing is based on consent, you may withdraw consent at any time.

5. Sharing Your Information

We may share personal information with trusted third parties where necessary for business operations, including:

  • Payment providers
  • Delivery and courier companies
  • Website hosting and ecommerce providers
  • Analytics and advertising providers
  • Professional advisers and service providers
  • Fraud prevention and security providers

Third-party providers will only receive information necessary to perform their services.

We do not sell personal information to third parties.

We may also disclose personal information where required by law or to protect our legal rights.

6. Analytics, Advertising & Marketing Services

We use third-party services for analytics, advertising, and marketing purposes.

These services may include:

  • Google Analytics
  • Google Ads
  • Meta (Facebook and Instagram)
  • Pinterest

These providers may collect information relating to Website usage, browsing behaviour, device information, and interactions with advertisements or marketing content.

Further information regarding the use of Cookies and tracking technologies is available within our Cookie Policy.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Fulfilling orders and providing services
  • Meeting legal, accounting, or tax obligations
  • Resolving disputes
  • Enforcing agreements and policies

Order and transaction records may be retained for up to six years where required for legal, accounting, or tax purposes.

Retention periods may vary depending on the type of information and legal requirements.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Some third-party service providers used by The Table House may process personal information outside the United Kingdom.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10. Your Rights

Under applicable data protection law, you may have rights including:

  • The right to access your personal data
  • The right to correct inaccurate information
  • The right to request deletion of personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent
  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, please contact us using the details provided below.

11. Marketing Communications

Where permitted by law, we may send marketing communications relating to products, promotions, or updates.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in marketing emails
  • Contacting us directly

12. Third-Party Websites

This Website may contain links to third-party websites or services.

The Table House is not responsible for the privacy practices or content of third-party websites.

13. Children

This Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or business operations.

Any updates will be published on this page.

15. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

The Table House
Email: sales@thetablehouse.co.uk
Phone: 0208 159 6037

If you are dissatisfied with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk